By default, the last used shipping address will be saved into your Sample Store account. When you are checking out your order, the default shipping address will be displayed and you have the option to amend it if you need to.
For bulk amount products please contact us to get discounts.
You may also use the chat icon on the right portion of the screen or just click here.
Orders within United States should expect to receive their orders within seven (17) to fourteen (15) working days upon payment verification depending on the volume of orders received.
If you experience delays in receiving your order, contact us immediately and we will help to confirm the status of your order.
If you have any question regarding our online store, (orders, payments, promotions, account questions) please contact us here.
Choose your desired product.
Add the product on your Cart (see picture).
At the UPPER RIGHT portion of the screen you’ll see a Cart button – Click on it (see picture).
Then Click the “PROCEED TO CHECK OUT” to add/edit your shipping address (see picture).
After adding desired shipping address. Click on the “PAYPAL” logo (see picture).
You will have a “POP-UP” menu with paypal Click on the “Pay with Debit or Credit Card”. (NOTE: No need to log in with paypal)
In order to be eligible for a refund, you have to return the product within 5 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 7 to 14 business days for a refund to show up on your credit card statement.
if the product is damaged in any way, or you have initiated the return after 15 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact our customer support team.
At the moment, we only accept Credit/Debit cards and Paypal payments.
We take such matters very seriously and will look into individual cases thoroughly. Any sample that falls under the below categories should not be thrown away before taking photo proof and emailing the photo of the affected sample and your D.O (Delivery Order) on our contact us page for further investigation.
We regret to inform you that no refunds will be given for orders that fall under the below categories.
1. In the event of damaged samples received, we will require photo proof of the affected samples and your D.O (Delivery Order) in order for us to investigate and review before a decision is made to re-send the sample to you at no cost, subject to availability. In light of this, any sample that falls into this category should not be thrown away before taking photo proof and emailing the photo on our Contact Us Page.
2. In the event of lost mail, we will try to locate the delivery team and if there’s a clear indication that your order is indeed lost, we’ll re-send the order to you.
Please try again in a little while. If the payment is still not accepted, please verify your account balance, or use a different card. If everything is as it should, but you still can’t make the payment, please contact us to notify us about the problem. We can manage the order manually.
Speeding up the process. By ordering online, you will get the cheapest prices, faster transactions and you will be able to go through order confirmation and payment process much faster.